23 May New feature in BLS: Questions & Answers now live
Another innovation to Location Services: g-Xperts has released the Google My Business Questions & Answers dashboard for its customers.
G-Xperts’ new Q & A Dashboard now provides an even easier reputation management of all customer questions and reviews in addition to the Review Dashboard. Questions about shops or other business entries can be posted by all Google users and answered by both the location owner and other Google users.
Answering questions in Google is possible only via Google Knowledge Graph and on the owners mobile devices. Therefore, g-Xperts has now created the ability to view all questions related to your business, in a centralized way and answer them directly through the new Q & A dashboard.
New dashboard – new features
- Overview of all questions about all branches
- Overview of all answers from all user
- Easy access to answer or edit all your own answers
- Search by city, address, store code and business name
- Improved and advanced filtering
Customers Q & A are read out by g-Xperts to the dashboard. You do not need to access it from a mobile phone or the Knowledge Graph and find the questions at individual locations. With our new Business Location Services feature you can manage all questions directly in the Q & A dashboard. All data is live, of course.
Answers will be visible on Google as soon as they are sent.
Are you interested in a business location tool for Google My Business?
Write us a message and let us know more about your business requirements.
We aim to make our service the most customer-oriented on the market.
Benefit from our know-how and our efficiency.